Политика конфиденциальности

1. General Provisions

This Privacy Policy describes how Coldwell Banker Commercial Uzbekistan (“Company”, “we”, “our”) collects, uses, stores, and protects personal data of users (“you”, “user”) of this website.

We respect your right to privacy and are committed to protecting personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), where applicable, and other relevant international and local regulations.

By using this website, you confirm that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for the processing of personal data is:

Coldwell Banker Commercial Uzbekistan
Email: info@cbcestate.uz
Phone: +998 99 953-0503

3. Personal Data We Collect

We may collect and process the following categories of personal data:

full name;
email address;
phone number;
company name and job title;
information submitted through contact forms, enquiry forms, or service requests;
technical data, including IP address, browser type, device information, cookies, and website usage data.

We do not intentionally collect special categories of personal data unless explicitly provided by the user with clear consent.

4. Purposes of Data Processing

Personal data is processed strictly for the following purposes:

responding to enquiries and requests;
providing advisory and informational services;
communicating with users regarding services and projects;
improving website performance and user experience;
complying with legal and regulatory obligations;
conducting internal analytics and statistical analysis in anonymised form.

5. Legal Basis for Processing (GDPR)

We process personal data on one or more of the following legal bases:

Consent – where you have provided explicit consent;
Contractual necessity – where processing is required to respond to or perform services requested by you;
Legal obligation – where processing is required to comply with applicable laws;
Legitimate interests – where processing is necessary for the legitimate business interests of the Company, provided such interests do not override your fundamental rights and freedoms.

6. Data Sharing and Transfers

We do not sell or disclose personal data to third parties for commercial purposes.

Personal data may be shared only in the following circumstances:

with trusted service providers (e.g., IT, hosting, CRM, analytics providers) strictly for the purposes described in this Policy;
where required by law or regulatory authorities;
where necessary to protect the rights, property, or safety of the Company or its clients.

Where personal data is transferred outside your country of residence, we ensure appropriate safeguards in accordance with GDPR requirements.

7. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable laws.

Retention periods may vary depending on the nature of the data and the legal or contractual obligations involved.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

Access to personal data is restricted to authorised personnel and service providers who require such access for legitimate business purposes.

9. Your Rights Under GDPR

Where GDPR applies, you have the right to:

access your personal data;
request rectification of inaccurate or incomplete data;
request erasure of personal data (“right to be forgotten”);
restrict or object to the processing of personal data;
request data portability;
withdraw consent at any time, where processing is based on consent;
lodge a complaint with a competent data protection authority.

Requests may be submitted using the contact details provided below.

10. Cookies and Tracking Technologies

This website uses cookies and similar technologies to ensure proper functionality, analyse traffic, and improve user experience.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

11. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites and encourage users to review their respective privacy policies.

12. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.

We encourage users to review this Policy periodically.

13. Contact Information

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us: